The general conditions of sale, hereinafter referred to as GTC, are valid between the buyer and the company Nine Worlds Sàrl, owner and operator of the site Weedly.ch. The use of the website is governed by these terms and conditions and our privacy policy.
The GTC apply to all products on our website. Please read them before placing an order on our site. The terms and conditions may be updated, please check them before each order.
Acceptance of the GTC
Any order on the site must be accompanied by full acceptance of the general conditions of sale. You will be required to read and accept them during checkout.
Legal age
The minimum age to visit the weedly.ch site and place an order is 18 years old. By accepting the general conditions of sale, you confirm that you are 18 years of age or older.
Data protection
All your personal information is considered confidential. They are subject to computer processing and are used only for order management. They are in no case passed on to third parties.
You can ask us to delete them at any time by writing us a message at info@weedly.ch or by post to Nine Worlds Sàrl, Ch. Planta 7, 1223 Cologny.
We do not store credit card data. These are processed securely by our payment provider SIX Payment Services.
You can see our detailed privacy policy here.
Price
All prices are indicated in Swiss francs, in an amount including VAT, including 7.7% VAT.
Guarantee
Items under warranty are subject to the terms of the offer valid at the time of purchase. You must carefully keep all supporting documents of it. The Warranty does not cover use contrary to the instructions for use, shock, poor maintenance, or normal wear and tear.
Availability
If one of the products is not in stock, we will inform you of its availability as soon as possible. You can cancel the order if you wish and be refunded in full. The unavailability of a product is in no way attributable to our company.
Payment
We accept payments by credit card (Visa / Master Card) as well as Twint and Postfinance payments, via our payment provider Proxypay and its online payment solution. All payment phases made between the buyer and Proxypa are fully encrypted and protected. The protocol used is SSL coupled with electronic banking. Weedly has no knowledge of card numbers and banking information. The order will be validated upon acceptance of payment by the customer’s bank. Only VISA and MASTERCARD are accepted, as well as payments via Twint & Postfinance.
You can also pay in advance by bank transfer or with your gift cards / WeedlyCoins. In case of payment in advance, you will receive our bank details as well as the procedure to follow during the order confirmation. Please clearly indicate the order number at checkout, in order to facilitate the processing of the order. You must make your payment within 4 days. We cannot guarantee that stocks will be blocked in case of promotions.
Delivery
All our parcels are delivered by Swiss Post, as a priority.
Light shipments up to 250 grams for products such as our flowers are delivered free of charge from 50.-
A contribution to the shipping costs of 2.- is required for parcels below 50.-
In case of package: volume and weight greater than 250gr., we ask for a contribution to the shipping costs of 7.-. These will be notified to you in the shopping cart during checkout.
Shipments are made in a white envelope or cardboard package, without visible marks.
If you wish, you can receive your parcel by registered mail (against signature), for an additional fee. If you are not at home for the delivery, you will have to go to the post office the next day to pick it up.
Our products are delivered from Monday to Friday (excluding public holidays), to the delivery address indicated when ordering. This cannot be changed after ordering. If the address is not correct, please contact us as soon as possible.
Orders are processed and shipped the same day (excluding weekends) for all orders placed before 4pm. Orders are only validated when payment has been accepted. For orders with advance payment option, the order is sent on the day we receive the money.
We do our best to meet the announced delivery times. However, the fixed delivery date is not mandatory. The cancellation of the order or a delay due to the post office or weekends / holidays, or any other cause, do not give right to any compensation, or penalty of delay.
Please note that we deliver our products in Switzerland only.
Returns and Refunds
Only unopened and completely sealed products can be returned, within 14 days, accompanied by proof of order on our website.
The refund will be made to you as soon as we have ensured the good condition of your return.
The return is by mail, at your expense. Please indicate your bank account if applicable.
Damaged package
If the package arrives damaged, please contact us as soon as possible, we will try to replace it.
Classification of CBD products
CBD products are sold without any medical claims, and may not be used as a treatment or treatment substitute under any circumstances. The products are not scientifically recognized as having pharmaceutical and therapeutic properties or virtues.
Legal guarantees
You must check the good condition of the goods delivered and report to us, if necessary, and in accordance with the law, any anomaly or manufacturing defect in order to allow us to remedy them.
Place of jurisdiction
All business activities with Nine Worlds Sàrl are based exclusively on Swiss law. The place of jurisdiction is Geneva.
Copyright
Weedly is a trademark of Nine Worlds Sàrl. All texts and images on the site are protected by copyright. For the brands present on the site, the rights to use the logos, texts and images, have been granted for use on the site weedly.ch only.
Contact
Nine Worlds Sàrl
Weedly.ch
Ch. Planta 7
CH-1223 Cologny
Reverse n°3707
CHE-108.694.412 VAT